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When cleaning rooms means dealing with dirty-minded guests, how do you keep hotel housekeepers safe?

When cleaning rooms means dealing with dirty-minded guests, how do you keep hotel housekeepers safe?

Feb 19, 2019 | Blog

“I was so scared,” Juana Melara, a housekeeper in Southern California, told The New York Times when recounting an incident where a guest pursued her from his room into the hallway with his genitals exposed. “The rooms were empty – there were a lot of...
New laws are coming to protect hotel cleaning staff; are hotels ready?

New laws are coming to protect hotel cleaning staff; are hotels ready?

Feb 13, 2019 | Blog

More and more municipalities and states are passing laws imposing new safety requirements on hotels to protect their workers. Similarly, hospitality unions are increasingly pressing for the distribution of panic buttons or other safety devices to be written into...

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  • The Psychology of User Experience and Its Impact on HMI Design

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